NGOs

Complete Donor

Experience

FEI delivers complete donor management services to various not-for-profit organisations. Our operations team works closely with the client to develop creative donor management and marketing solutions, manages health check and consultation appointment setting, DRTV and emergency appeal responses.

CORE FEATURES

CLIENT OUTCOMES

  • New donor acquisition
  • Donor upgrade program
  • Donor file management
  • Specialist fulfillment
  • Increased donor engagement
  • Flexible human resource
  • Increased donor donation
  • Donor lifetime value increased

VISITORS ALSO VIEWED

Financial Services

FEI was first contracted to deliver CRM support for a leading UK Bank in June 2002. Since then FEI has handled a range of outsourced campaigns within the banking sector. FEI is fully FCA accredited and authorised by Central Bank of Ireland.

Housing

FEI have experience of delivering the following services across the housing sector; Tenant Support, Debt Management and Maintenance & Repair Helpline whilst also providing consultancy to review CRM Processes, Operational Delivery and Staff Engagement.

Education (Admissions)

FEI delivers a highly professional, cost effective and reliable service to various colleges throughout Ireland and the UK. This is delivered through bespoke CRM systems and takes potential students from initial contact with the university or college, through to course payment and start.

Contact Us

20 years experience across multiple
industries means that FEI can provide
holistic CRM solutions to almost any
business model.

Location:
Malmar House, Bree
Malin Head, Co. Donegal
Ireland

Email:
info@forwardemphasis.ie

Phone:
IE: +353 074 93 87000
UK: +44 028 9592 2010

Accreditations
FEI is accredited by both the Financial Conduct Authority and the Central Bank of Ireland.








Enterprise Ireland