Education (Admissions)

Complete Student

Experience

Forward Emphasis International advisers support students throughout the admissions process through multi channel contact with both the national and international student population. The updating and reporting of all contact points are managed through a bespoke knowledge management database with real-time interview scheduling.

CORE FEATURES

CLIENT OUTCOMES

Student admission process
Process re-engineering
Fee collection management
Detailed management information reports

Greater process efficiency
Seasonally flexible team
Increased student registrations
Increased annual revenues

VISITORS ALSO VIEWED

Financial Services

FEI was first contracted to deliver CRM support for a leading UK Bank in June 2002. Since then FEI has handled a range of outsourced campaigns within the banking sector. FEI is fully FCA accredited and authorised by Central Bank of Ireland.

Housing

FEI have experience of delivering the following services across the housing sector; Tenant Support, Debt Management and Maintenance & Repair Helpline whilst also providing consultancy to review CRM Processes, Operational Delivery and Staff Engagement.

NGOs

FEI provide a complete donor experience for various high profile nonprofit organisations. This includes delivery of all creative and print of all direct marketing publications through to the direct operational delivery of new donor acquisition, donor upgrade programmes, PDD processing and direct mails.

Education (Admissions)