Redefining CXM for Regulated Industries
Smooth, Strategic CX and Claims Solutions For Industries That Demand More.
High-stakes industries require compliance, expertise and innovation. We deliver it all.

Trusted talent and technology that grow with you.
Redefine customer relationships with innovative solutions designed specifically for industries like yours.
In industries where trust, precision, and compliance are a must, your CXM strategy should do more than keep up – it should set a new standard. Even as your sector changes and your customers’ expectations evolve, one thing remains in your control: your ability to deliver customer experiences that are trusted for truly standing out.
And we’re here to make that happen!
A two-pronged approach to Customer Experience and Claims Management (CXM)
Whether we’re providing people or platforms, our industry-leading solutions empower human connection with forward-thinking technology.

Customer Experience
End-to-end customer support across every touchpoint.
From Customer Service and Sales to Claims Management and Order Fulfilment — we offer a complete range of customer support services made to match the demands of your industry.
Whether you’re looking to outsource completely or overhaul a specific part of your CX strategy, our dedicated teams bring experience, precision, and care to every interaction.

RegTech Innovation
Tech solutions designed for regulatory business, with a human touch.
From RegTech and InsurTech to advanced AI and analytics, we connect you with the best technology that is customised for the nuances of the regulatory sector.
With a full suite of tools at your disposal, staying agile, compliant, and customer-focused has never been easier — no matter what comes next in innovation and industry-specific technological advancements.
Looking for a compliant-first approach to your CX and Claims Management strategy?
If you’re ready to see what world-class CX and Claims Management solutions can do for your business, start a conversation with our team today.

Highly qualified teams to meet your MCC requirements.
For 25 years we have invested in developing skills and opportunities in rural locations.
Our offices in Donegal are home to professionally qualified experts in insurance and financial services, each member of our team benefiting from a fully-funded career path with CIP (Certificate in Insurance Practice), ensuring they develop the skills to thrive in roles that demand continuous learning and adaptability.
By combining a highly skilled and professionally qualified workforce with our strategic location, we offer a unique advantage for brands who seek flexibility without compromising on their need to maintain tenured industry expertise, that also satisfies their compliance reporting standards.
