Cyber & Recovery Services
Solutions that offer resilience and compliance where it matters most.
When challenges arise, we’re here to keep your operations steady and your customers confident.

Be compliance-ready — even in crisis situations.
Keep your resilience strategy as agile as your services, while giving your clients the confidence they need in the process.
Cyber threats are evolving rapidly, and the need for cybersecurity and disaster recovery has never been more critical. To help you focus on what you do best, we’re here to ensure that your communication is clear, efficient, and supportive — even during a crisis. Whether it’s supporting simulation testing, recovery solutions, or disaster recovery plans, we help your customer interactions remain unaffected by external risk.
We’ve got 25 years’ experience, backed by approval from the FCA and Central Bank of Ireland. And, with an exceptional suite of RegTech, when you partner with us, you can confidently deliver compliant, trustworthy service to your customers and stakeholders

Innovative solutions for resilience, security, and customer satisfaction.
In cybersecurity, smart decisions and speed are key. We help you deliver experiences that build trust and provide reassurance.
Customer Experience
Temporary Customer Service Continuity Teams
Offer responsive, proactive customer support to help clients through critical issues and ongoing concerns.
Bureau Services
Redirect lines to our bureau team, to triage and gather key information.
Simulation Services
Schedule predefined simulations of downtime to test tech, process and customer support so you know it works when you need it most
Innovation & Tech
Dark Site DR
Physical and virtual secure, ready-to-go support services, should your business become inaccessible.
Contingency Telephony
Benefit from secure communication channels, reserved numbers, and IVR for both your team and your clients, helping you maintain privacy and protection.
Automation & AI
Use automated tools and AI to enhance predictive capabilities in threat detection and respond to cyber threats.
Fraud Detection
Protect your clients with sophisticated fraud detection systems that identify threats before they escalate.
The support, precision, and confidence your customers need.
Partner with a CXM team that understands the unique and demanding requirements of the cybersecurity industry.
