CXM for Third-Level & College Admissions
Student support that opens doors for the next generation.
When connecting students with their future, the right CXM strategy can make all the difference in helping the feel like they fit in.

Customer experience solutions focused on students, but aligned with your goals.
Simplify the admissions process, enhance student onboarding, and create the best possible first impression of campus life.
The admissions process can be overwhelming, especially for digitally native students. But it doesn’t have to be – from submitting applications to securing housing, our CXM solutions make every step of the journey as smooth and stress-free as possible.
By focusing on both the emotional and logistical aspects of college admissions, we help institutions deliver a personalised experience that keeps students informed, engaged, and excited about what’s to come. Create an admissions process that stands out for its ease, care, and commitment to the next generation.
We’ve got 25 years’ experience, backed by approval from the FCA and Central Bank of Ireland. And, with an exceptional suite of RegTech, when you partner with us, you can confidently deliver compliant, trustworthy service to your customers and stakeholders

CXM strategies to simplify the education journey.
Let us handle the interactions — so you can focus on the future.
Customer Experience
Customer Service
Provide responsive, helpful guidance to applicants throughout the admissions process, answering their questions and easing their concerns.
Student Onboarding
Draw prospective students and families in with personalised outreach and support, helping them feel heard and valued.
Application Processing
Manage document submission and application processing seamlessly, ensuring no detail is overlooked.
Lifetime Education
Keep prospective students engaged with value-focused communication throughout the entire admissions cycle.
Innovation & Tech
Omnichannel
Benefit from reliable voice, social and messaging solutions that connect you with students instantly.
CRM Solutions
Use CRM systems to track applicant interactions, personalise communication, and manage the entire admissions pipeline.
Data & Analytics
Use accurate and insightful data to improve recruitment strategies and enhance the student experience.
Automation & AI
Use AI-driven solutions to streamline the application process and help applicants find the information they need with ease.
Where CX expertise and community meet.
Benefit from integrated technology and support teams that don’t just understand third-level education, they understand what students need from it.
