Forward Emphasis, through its FSQS registration reinforces its commitment to regulatory standards, streamlining compliance and providing added assurance to clients in the financial sector.
Established in 2000, Forward Emphasis has since established itself as a leading provider of Customer Experience and Claims Solutions for regulated industries in Ireland; providing highly trained and qualified resource that delivers complex services, supported by industry leading technologies. Forward Emphasis clients benefit from access to an industry qualified team, experts in regulated industries and cutting-edge RegTech, that assists in streamlining compliance in every customer interaction.
By combining cutting-edge technology with highly skilled teams in rural communities, Forward Emphasis offers services that are regulatory-ready, customised for high-stakes industries and are perfectly aligned with each client’s brand, goals and overall business strategy.
Driving Forward with FSQS Compliance
Faced with escalating compliance demands across the financial sector, Forward Emphasis took steps to reinforce their reputation with formal, third-party validation. By securing FSQS accreditation, FE have not only protected growth opportunities but actively advanced internal goals; streamlining compliance, simplifying procurement and strengthening their position through a single, trusted standard.
Accelerating Trust & Onboarding with FSQS
In achieving FSQS accreditation, Forward Emphasis has consolidated key compliance areas including data governance, cyber security, continuity and safety into one recognised framework. FSQS allows FE to present their capabilities clearly to clients via a single platform, minimising repetitive assurance checks. Clients experience a smoother onboarding journey, backed by stronger credibility and the assurance of a reliable, compliant partner.
Key Benefits
- Consolidates compliance and security documentation into one trusted framework.
- Simplifies procurement by removing the need for lengthy assurance conversations.
- Demonstrates readiness and credibility to new and existing clients in regulated sectors.
Forward Emphasis COO Áine Clarke “Joining the FSQS supplier community has enhanced our credibility and streamlined how we demonstrate compliance to clients. The platform significantly reduces time spent on assurance and aligns seamlessly with the procurement standards of our sector.”
For media inquiries, please contact: Linda McColgan, Senior Manager, Customer Experience – linda.mccolgan@forwardemphasis.ie
