Industry Insights

By JP McGonigle, Director of People Solutions, Forward Emphasis For 25 years, we’ve been building a people‑first organisation in Inishowen. […]

In an era where digital transformation is no longer optional, financial services providers are racing to modernise. But amid the

In an age where the digital landscape continues to rapidly shift, organisations face mounting pressure to evolve and as a

For decades, Business Process Outsourcing (BPO) has been synonymous with cost-cutting, operational efficiency, and back-office support. But the role of

At Forward Emphasis, our values aren’t just words on a wall, albeit they’re there too – they’re the actions, decisions

Author: Paula Kennedy Garcia, CEO What’s next for Insurance The insurance industry is at a pivotal crossroads, driven by technological

Paula Kennedy Garcia, CEO In the evolving insurance landscape, operational efficiency, cost management, and enhanced customer experience are at the

Paula Kennedy Garcia, CEO In an industry as dynamic and regulated as insurance, striking the right balance between innovation and

Philip Ward, Director of Technology In today’s digital landscape, organisations face a far greater array of cyber threats than ever